Dear Hamed Dean, I am very sorry that you had a bad experience with this logistics. We attach great importance to your feedback. Regarding the delay of the goods, it was actually due to routine customs inspection during transportation. Customs will conduct random inspections on some packages. This process is a normal operation of the regulatory department. We, like you, only learned about it afterwards. Although this is not a link that we can directly control, it is indeed our negligence that we failed to synchronize with you in more detail in advance about possible special situations. At present, we have confirmed again with the logistics party that the goods will be shipped as soon as the inspection is completed. We will continue to follow up on the progress and synchronize any new information to you immediately. Once again, I apologize for the waiting and troubles caused to you. Thank you for your understanding. We will definitely work hard to do better.

Thank you for your good comments. We will continue to maintain our good service and quality.